How to Place an Order
If you have any questions or need additional assistance, please contact us. We're ready to help.
Step 1 - The Front Page
This is the front door for our online shop. On the left side you'll find many Categories for all the items we stock in our store.
Step 2 - Product Page
Each product we stock in our store will have a Product Page. This page lists all the details available to us for the product. From this page you may add items to your cart, Like the product on Facebook, Tweet the product on Twitter, read and write product reviews and see other similar products that may interest you.
Step 3 - Add Items to Cart
Adding items to your cart is easy! Simply click the "add to cart" button on any product page. For products like clothing, be sure to select the proper size/color etc. you wish to add to your cart.
Step 4 - Login to Account, Create an Account or Checkout as Guest
Our new checkout system makes it easy to pay for your order. The first time takes a few extra moments while you create an account. Creating an account is most certainly not required but if you do, it will save time when placing future orders. If you do register an account with us, please be sure to record your log in information in a secure location for future use.
Step 5a - Checkout: Entering your Billing Address and Shipping Address
This page is where you fill in your information. It is VERY important that the Billing Address precisely matches the Billing Address listed on your credit/debit card OR on your PayPal account (if you want to later log in to your existing PayPal account). It's a security feature in place to protect you when ordering online. This step is a common source of customer trouble. If you're experiencing issues, get out your billing statement for your credit/debit card (or look up what is listed in your PayPal account) and enter in what shows exactly on your billing statement. One character difference or a missspelling could be the issue.
Step 5b - Checkout: Shipping Method, Optional Order Notes, Coupons, Gift Certificate & Completing order
After you've entered your Billing Address and Shipping Address, you have a few more options on that page. Select your desired Shipping Method. You may also leave us a comment in the Optional Order notes area if you wish. If you have a Coupon or Gift Certificate, enter the code into the appropriate box. When you're ready to proceed to the next step, click the green Complete Order button.
Step 5c - Checkout: Forwarding to PayPal
This page will forward you to PayPal to complete the payment for your order. If the page does not forward automatically, click the link on the bottom.
Step 5d - Checkout: Completing Your Payment
On the left you will see a summary of your order and the total.
On the right you have two options...
a. Log in to your PayPal account to complete payment
b. Use the "Don't have a PayPal account" option to enter your payment information
You are not required to have a PayPal account, register for a PayPal account or even use an existing account should you have one. PayPal simply processes transactions for us. Follow the appropriate step (a or b) and you'll be on your way!
Follow the final prompts and you're all done. We'll ship your order extra quickly and send order tracking information once the order has been dropped off at the post office.
Thanks your your support!